Privacy Policy

Privacy Statement

Digital Citizens
Last updated: 25 September 2026

Who we are

This website is operated by Tristan Wilkinson, trading as Digital Citizens ("we", "us", "our"). For any questions about this privacy statement or how your information is handled, you can contact us at tristan@digitalcitizens.co.uk.

We are the data controller for the personal information described below.

What information we collect

We only collect personal information when you choose to get in touch through the contact form on this website. This may include:

Your name
Your email address
Any other information you include in your message

We do not use analytics tools, tracking cookies, or marketing pixels on this website, and we do not operate a newsletter or mailing list through the site.

As with virtually all websites, our hosting provider automatically records basic technical information (such as IP address, browser type, and access times) in standard server logs for security and reliability purposes. We do not use this information to identify individual visitors.

Why we collect it and our legal basis

We use the information you submit through the contact form solely to respond to your enquiry and to correspond with you about it. Our legal basis for this under UK GDPR is legitimate interest — specifically, our interest in responding to enquiries from people who have chosen to contact us.

We will never use your contact details for marketing purposes without your separate, explicit consent.

How long we keep it

We retain contact form submissions only for as long as necessary to deal with your enquiry and any resulting correspondence, and not normally beyond 24 months unless there is an ongoing business relationship or a legal reason to keep it for longer.

Who we share it with

We do not sell, rent, or share your personal information with third parties. We do not use any third-party form, email marketing, or analytics service to process contact form data — it is received and stored directly by us.

Your rights

Under UK GDPR, you have the right to:

Ask what personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to how we use your information
Ask for your information to be provided to you in a portable format

To exercise any of these rights, email tristan@digitalcitizens.co.uk. We will respond within one month.

If you are unhappy with how we have handled your information, you also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

How we protect your information

We take reasonable technical and organisational steps to keep any information you send us secure, including relying on reputable, secure hosting infrastructure for this website.

Changes to this statement

We may update this privacy statement from time to time, for example if the way this website collects information changes. Any changes will be posted on this page with an updated "last updated" date.

If you have any questions about this privacy statement, please contact:

Tristan Wilkinson
Digital Citizens
tristan@digitalcitizens.co.uk